Shipping Policy
Shipping Methods and Delivery Time
At Royale Jacket, we offer free worldwide shipping on all orders. No shipping charges will be applied at checkout.
-
Shipping Carriers: Orders are shipped via FedEx and DHL.
-
Estimated Delivery Time: 16–20 business days (Monday to Friday), starting from the day your order is dispatched.
-
Order Processing Time: Orders placed before 5:00 PM EST (GMT -05:00) are processed the same business day. Orders placed after this time will be processed on the following business day.
Custom Duties and Taxes
We mark your parcel as a gift to minimize custom charges. However, import duties, taxes, or customs fees (if any) are the buyer’s responsibility. Each country has different customs regulations, and Royale Jacket is not liable for any additional charges incurred.
Shipping Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses provided by the buyer.
Shipping Restrictions
Some items may have shipping limitations due to size, weight, or regulatory restrictions. In such cases, we reserve the right to cancel the order and notify the customer.
Delivery Issues or Disputes
If you experience any issues with your delivery, please reach out to our customer support team immediately. We are here to assist you and ensure timely resolution of any shipping concerns.
Customer Support
For any shipping-related questions, please contact us:
-
Email: info@royalejacket.com
-
Phone: +1 409 269 4991
Shipping Policy Updates
Royale Jacket reserves the right to update this shipping policy at any time. Changes will be posted on our website or communicated via appropriate channels.